
When plumbing issues arise, rely on the expertise of Platinum Plumbing, your trusted local service provider in Bloomington Normal, Illinois. Our team of technicians is equipped with the expertise, experience, and state-of-the-art tools necessary to promptly address a wide range of plumbing concerns. Whether it’s dealing with burst pipes, repairing water heaters, addressing sewer line issues, fixing fixtures, or resolving common bathroom and kitchen plumbing problems, we’ve got you covered.
What you get from Platinum Plumbing:
An advantage of a tankless water heater is that they require repairs less frequently than other models do. Unfortunately though, sometimes repairs are still needed for tankless water heater and it is best to address them as soon as any signs pop up. Signs to be on the lookout for to know if your tankless water heater needs to be repaired include:
A sneaky sign that your tankless water heater may need to be repaired is if other appliances in your home that require hot water to function aren’t working properly. Therefore, if your dishwasher or washing machine are not working properly, you may have to look beyond your appliances at your tankless water heater for the cause of the problem that needs to be addressed.
Perhaps the most obvious sign that there might be an issue in need of repair with your tankless water heater is if there is no hot water throughout the home.
Tankless water heaters should have less leaks than other models do, but it can still happen on occasion. Your tankless water heater hot water heater system can have leaks when there is a loose valve or fitting, for example. If you notice any leaks within your tankless water heater system, call Platinum Plumbing to schedule a repair.
In the event that your tankless water heater turns itself off when it shouldn’t, your tankless water heater may be in need of repair. This can be a sign of something as simple as a clogged filter, but it can also be a sign of something more complicated.
Regardless of your home plumbing issue at hand, Platinum Plumbing expert technicians will determine your needs before any work is done, so you can make the best decision possible for your family and your Bloomington, IL home.

No matter the season, our Bloomington, IL plumbing technicians will ensure your indoor air is safe, functional, and able to keep your family comfortable. You can expect our experts to notify you of any repair needs before any work is done, so you will know exactly what solution is best for your home’s plumbing needs.
Is your home’s tankless water heater experiencing issues? Platinum Plumbing is the trusted name in Bloomington, IL tankless water heater repair services near you. Schedule your tankless water heater repair cost estimation service today and ensure your tankless water heater unit is running smoothly all year long!

During Bloomington’s freezing winters, your tankless heater may struggle because the incoming groundwater is significantly colder, requiring much more energy to heat, or your unit may have reached its capacity limit if multiple fixtures are running simultaneously.
If your system freezes during an Illinois cold snap, immediately turn off the water, gas, and power to the unit and contact Platinum Plumbing to safely thaw the lines and inspect for internal damage or cracked pipes.
Before calling Platinum Plumbing, check your circuit breaker for a tripped switch, ensure your gas valve is fully open, and inspect the exterior intake and exhaust vents for any snow or ice blockages that can trigger safety error codes.
When Bloomington groundwater temperatures drop near freezing, your tankless system must work much harder to achieve the necessary temperature lift, causing a noticeable delay as the heat exchanger slows the flow to ensure the water reaches your desired setpoint.
Platinum Plumbing recommends an annual professional descaling to remove mineral buildup from Bloomington’s hard water, along with cleaning the inlet water filter and ensuring all exterior piping is properly insulated against extreme local temperatures.
A clicking noise often indicates the igniter is struggling to light the burner, which can be caused by gas pressure fluctuations or a dirty flame sensor that requires professional service to handle the heavy demand of a Bloomington winter.